M'Ma Crackshell first appeared in the episode "Super DuckTales". She usually sits around at home, watching soap operas on her TV. Her most recognizable active role was in "My Mother the Psychic", where she receives psychic powers after getting shocked while trying to fix her television and is kidnapped by Flintheart Glomgold. At the end, another accident removes her powers and she goes back to normal.
Mrs. Crackshell appears in the reboot in the episode "Who is Gizmoduck?!". This incarnation is a strong-willed police officer who, like her son Fenton, has Latin American roots. She shares her original counterpart's love of soap operas, but does not live in a trailer park.