She is an elderly woman wearing a fuchsia shirt and bowtie, a light brown vest, brown pants and shoes.
Margaret is first seen entering her store while Woody takes off with Forky to find Bo Peep. When Harmony grabs Woody and tells her if she can take him to the park, Margaret explains that no one buys toys from her shop. Margaret later appears talking to a fellow employee when Ducky and Bunny devise a plan to distract her to get the keys to rescue Forky. Aside from talking to her employees in certain scenes, she appears telling Harmony to close the shop. Later towards the end of the film where Woody and the gang are planning to reunite with Bonnie just as Margaret does not notice the toys. Afterwards, she is never seen again; therefore, her further fate is unknown.
- Margaret's home address is 237; according to the directors' commentary, this is a reference to the horror film, The Shining.
- Also during Ducky and Bunny's plan to distract Margaret, the Chinese food box inside Margaret's fridge is the same one used in A Bug's Life and other Pixar films.