She is the principal of Willie T. Ribbs Middle School. She usually speaks in a meek, quiet voice, but then switches to a loud, authoritative voice when the kids won't listen to her, hence her name. When she yells, its usually insults about dim possibilities for the kids' futures.
Miss Hightower is a short middle aged woman with brownish auburn hair. She wears glasses with round lenses. She wears a brown blouse with yellow flowers and a orange skirt. She wears sandals