She is the receptionist at Sunnyside Daycare and Bonnie's mother. She is also friends with Andy's slightly aged mom and first seen when Mrs. Davis is donating a box of toys to the Daycare. Later on, she is seen coming in the Caterpillar Room looking for Bonnie Anderson to tell her it's time to go home.
When she is seen at the end of the film, she is amazed at how Andy has grown up to become a college student as Andy visits Bonnie's house to give away his toys. After Andy leaves, she takes Bonnie inside for some lunch.
She is last seen during the credits carrying another donation box of toys to the Butterfly Room which includes a Emperor Zurg.
Mrs. Anderson is seen taking Bonnie to Poultry Palace.
Mrs. Anderson is heard telling Bonnie it is bathtime. She appears telling Bonnie that there is too much water in the bathtub and decides that they shall go to dinner at Bonnie's grandmother's house instead. She also appears, in the end, talking to the plumber, when the water in the bathtub at Rex's party overflowed and flooded the house, which she didn't know what happened.
Mrs. Anderson and Bonnie are driving along the countryside at night when a bump causes a flat tire, forcing them to turn into the Sleep Well motel. Using the office phone, she calls for a tow truck, only to learn that they won't come until 6:00 am, forcing them to stay the night.
The next morning, the tow truck arrives and replaces Mrs. Anderson's car tire. As she and Bonnie began the check-out, the curtain behind the manager's desk came off, revealing Bonnie's missing toys behind a glass cabinet. Bonnie reclaims her toys and Mrs. Anderson calls the police to arrest the manager for theft before departing.
In the special, Mrs. Anderson is first heard off-screen telling Bonnie to get ready to leave the house. She then is seen bringing Bonnie to Mason's house.
During the final scenes, she is heard arranging the next time Bonnie will visit Mason, along with Mason's father.
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