- Mrs. Otterton is a desperate otter who turns to Officer Judy Hopps for help in solving her husband's mysterious disappearance.
Role in the film
Mrs. Otterton first appears visiting the Zootopia Police Department headquarters, where she speaks with Officer Clawhauser, wishing to see Chief Bogo. Clawhauser tries to explain that she must wait to be called, like everyone else. Despite this, she manages to bypass Clawhauser, who tries to stop her, only to fail due to how slippery she is. Mrs. Otterton arrives at Bogo's office, while Bogo is in the midst of reprimanding new recruit Judy Hopps for her insubordination. Mrs. Otterton desperately begs Bogo to have someone help her find her husband, but Bogo already knows of the matter, as Mr. Otterton is one of the fourteen mammals gone missing. He asks Mrs. Otterton for her patience, assuring her that Mr. Otterton will be found in a matter of time, but just then, Judy volunteers, and Mrs. Otterton rushes over to hug her before Bogo asks her to wait outside the office. Just as Chief Bogo is to have Judy removed from the force, he spots Mrs. Otterton with Assistant Mayor Bellwether at his door, the latter having heard that Judy has taken the case. Reluctant, Bogo allows Judy only 48 hours to find Mr. Otterton or face expulsion.
Eventually, Mr. Otterton is found by Judy and fox con artist Nick Wilde at Cliffside Asylum (along with other citizens who had gone savage), but is in a feral state. After the asylum is raided and Otterton is moved to a hospital, Mrs. Otterton visits her husband, only to see that the Emmitt she knows to be lost, making her heartbroken.
After it is revealed that the cause of Mr. Otterton (and the other inflicted predators) going savage is from the night howlers that Bellwether had plotted to use in an elaborate plot to eliminate predators and Bellwether is arrested for her conspiracy, Mr. Otterton is given an antidote, curing him of the infection. Mrs. Otterton hugs her husband in relief and thanks to Judy for her help.
During the end credits, Mr. and Mrs. Otterton are seen at a concert held by Gazelle, happily dancing together.