Buzz and Rex accompany Bonnie and her mom at the restaurant. There, Bonnie's disappointed with the electronic Zurg belt buckle that came with her meal and asks the cashier for the Fun Meal Buzz. Unfortunately, the cashier says they are all sold out, and that the encased Mini-Buzz Lightyear was for display purposes only. Feeling dejected that he would never get played with, the Mini-Buzz in the display case decides to escape and convinces Fun Meal Zurg, but Mini-Zurg refuses and says he would rather stay where he is. When Bonnie plays in the restaurant's ball pit with her own toys, Mini-Buzz surreptitiously enters the pit and pulls the real Buzz underneath the bunch of balls so Bonnie would end up taking Mini-Buzz home (rather than the real Buzz) from the restaurant and play with him instead.
Meanwhile, the real Buzz is stranded at the restaurant and tries to find a way to escape. He attempts to crawl through a vent system, but ends up falling into a storage room, where a group of Discarded Fun Meal Toys hold a support meeting. Queen Neptuna leads the meeting and, believing Buzz is another rejected toy, persuades him to take part in the meeting. Forced to comply, Buzz reluctantly participates, but eventually escapes the restaurant by making a clever ruse to the other abandoned toys and using a grappling hook toy to assist him in his escape. As for Mini-Buzz, after being chased and restrained by the toys at Bonnie's house, he is returned to the restaurant, where he acts as a "sponsor" for the entire support group.
The restaurant appears in a cameo of the film during the song I Can't Let You Throw Yourself Away where Bonnie and her parents stop here to get some lunch as they eat at one of the tables outside the building while on their road trip as Woody tries to keep Forky from getting into a trash can to prevent him from being separated from Bonnie's toys.
The Poultry Palace logo can be spotted next to the Sparkle Sticks box in the scene where Ian and Barley Lightfoot enter the Swamp Gas area to refill fuel for their van Guinevere in the gas station's retail store.
- The restaurant is very similar to Pizza Planet that appeared in the original film, as the two restaurants start with PP, "Poultry Palace" and Pizza Planet". Another similarity is that they are both fast-food restaurants, although Poultry Palace is just a regular restaurant specialized on chicken, rather than being a space-themed restaurant specialized on pizza.
- Poultry Palace appears to be a parody of either Burger King or White Castle (both fast-food restaurant chains sporting a medieval/castle theme) along with Kentucky Fried Chicken and Chick-Fil-A (both fast-food restaurant chains specializing on chicken-based products).
- Fun meals are a parody of kids meals (especially McDonald's Happy Meals) for kids in that they both contain a toy with the meal and both supply new toys after the previous ones are sold out or discontinued.
- The name of the restaurant is the Poultry Palace, which may be a reference to the Chicken Man (a.k.a. Al) at Al's Toy Barn.
- The Buy n' Large logo can be seen on a vending machine when Buzz attempts to escape.
- The restaurant seems to sell fun meals for $3.99 as stated on their menu.
- In Toy Story 4, it is revealed that the restaurant has outdoor seating.
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