The Snow Queen's ice cream shop "Any Given Sundae" is shown in the forest.
In the Characters' Past
In the wake of her sister Anna heading off toward Misthaven, a concerned Elsa (Georgina Haig) is now panicking over her sister’s mission, even as Kristoff (Scott Michael Foster) tells her that her kingdom needs her more than Anna does right now. Elsa then receives news that Prince Hans (Tyler Jacob Moore) is leading an army straight to Arendelle, so she has to stay and prevent him from attempting to take control of the kingdom once again. While spying on the former regent and his 12 brothers, Kristoff discovers that Hans has bought with him a urn that once it is in use, will be able to trap people. Kristoff, fearing that he will use the urn on Elsa so he can take over Arendelle, returns to warn Elsa, who decides to follow Kristoff along after he volunteers to go after Hans before he carries out his plot.
Hours later, and after making a trek toward a cave, Elsa and Kristoff discover the urn that was kept hidden. When Elsa discovers a unfamiliar language encrypted on the item, it leads to confusion between her and Kristoff over whether to destroy it or not, only to be caught off guard by Hans and his brothers, who then takes a sword to Kristoff and demand that Elsa drop the urn or he'll kill him. After Elsa gives in, she hands over the urn to Hans, then warns Kristoff to search for Anna. Hans then opens the urn to trap Elsa, only to discover that a person is already inside: Ingrid the Snow Queen. After she is unleashed, The Snow Queen, upset over Hans calling Elsa a monster, freezes him and his brothers flee the cave. The Snow Queen then returns to the palace to get to know Elsa, and reveals to her that she is her aunt after she looks at a portrait of Elsa's parents. She also tells Elsa about finding others like them who may have met the same fate as her.
Elsa has literally frozen Storybrooke and hopes to find her sister, Anna (Elizabeth Lail). She accompanies Emma (Jennifer Morrison) to try to break down the wall of ice she created around Storybrooke, but her powers aren't strong enough to melt the barrier. The two, along with Hook, pays Gold a visit and to find out if he has known Anna based on the necklace Elsa found in his pawn shop. Belle uses the fake dagger to “command” Gold to tell the truth but it fails, as he knows nothing about Elsa or Anna, and wishes them the best of luck finding her. At the same time, Robin Hood (Sean Maguire), Marian, and Roland visit "Any Given Sundae," where the Snow Queen (Elizabeth Mitchell) serves them ice cream, but unknown to them she casts a spell on the ice cream cone that she gave Marian. Afterward, the family joins the other residents at the Mayor's office, as Mary Margaret (Ginnifer Goodwin), who is still trying to balance both maternal and mayoral duties, is holding the first annual “Mayor’s Fireside Chat,” where she assures the citizens that they are no longer afraid of Regina's influence, but it appears that they want Mary Margaret to do something about the town’s snowy fiasco. Mary Margaret then tells the residents about Elsa's presence in Storybrooke and is trying to reassure everyone that she is not dangerous, only to have Marian beginning to start feeling as if something was glossing over her and she passes out. Elsa's presence has also resulted in her becoming a prime suspect, and with her heart slowly freezing, a cure must be found before Marian's heart completely freezes and kills her. The Storybrooke residents blame Elsa, who is being framed by the Snow Queen for the icy cold mayhem. With the entire town ready to go after their newest addition, Emma (who starts to question her abilities as "The Savior") and Hook decide to hide Elsa at the sheriff's office while she and David search for the real suspect.
Later on, Emma and David (Josh Dallas) arrive to Robin Hood's campsite in the forest, and as Emma draws her gun and orders whoever is inside the tent to come out, she encounters former Merry Man Will Scarlet (Michael Socha) and she demands to know who he is, but as he about to escape David catches him. Will tells the two that he doesn’t know anything about the ice wall around Storybrooke, but reveals that he went in to the ice cream parlor while the electricity was out, even though the products in the back were still frozen. When they arrive to the shop, however, they find the kitchen area in deep freezing temperatures, but Will sneaks off and take the money from the register. Meanwhile, Hook decides to take Elsa to Gold's Pawn Shop instead, where he tells his former archenemy that he knows about the Dagger that Gold still has in his possession and promises to keep it a secret, but only on the condition that they find out where they can locate the real suspect and hopefully Anna. Using a piece of Marian's hair strands, Gold casts a spell to serve as a tracer to its origins. Elsa and Hook are able to trace it back to the Snow Queen in the forest, but as Hook tries to contact Emma with a cellphone, The Snow Queen casts a frozen spell on Hook's leg, then discovers that Elsa has forgotten her memories. She tells Elsa that the Rock Trolls claimed her memory while convincing her that it was Anna who had placed her in the urn. As the Snow Queen prepares to use an ice attack on Hook, Emma arrives just in time to use her powers, allowing the Snow Queen to get away upon getting distracted by helping David free Hook before the large icicles could fall on him. Emma was surprised that the Snow Queen knew Emma's name, but Elsa suspects that the Snow Queen might be lying about her remembering their past experience and about her past with Emma, although Emma assures Elsa they'll find out together. Later that night, the Snow Queen is approached by Gold, who asks if Emma remembers her. As it turns out, Gold tells her that Emma will remember her eventually, but when he asked if she needs his help, The Snow Queen states that when she's ready to make a deal, she'll come to him. Gold says that he eagerly awaits that moment and walks away. As Emma tries to remember her past encounter with the Snow Queen, Hook confronts her, and explains that after losing Neal, Graham and Walsh, she did not want to lose Hook either. They then share a kiss together.
While all this is going on, Regina and Henry team up to attempt to find out the identity of who the fairy tale book author is. Before they can do that, Robin arrives to tell Regina about Marian's frozen state. As Regina is quick to suspect Elsa, as she believes that darker magic is behind this but Elsa denies it to Regina. They believe a true love kiss will wake Marian up, but after Robin kisses her, nothing happens. Later on that evening, Robin confesses that he knows why the kiss did not work, although he kissed Marian, he's still in love with Regina. Regina then tells Henry to bring her a box and pulls her heart out before her body freezes, indicating it is alive and promises Robin that she will find a cure for his wife.
- Hans made his first appearance in this episode.
- Will Scarlet made his first appearance in this episode.
- Kristoff has a larger role in this episode.
- Olaf and Elsa's Ice Palace is referenced to by Elsa to the Snow Queen, and a model of it is shown when Elsa and Hook spot her in the woods.
Behind the Scenes