In The Characters' Past
In Arendelle, Ingrid, Helga, and Gerda are chasing a kite that later hits a tree. After they pull it down, the kite's owner arrives, but instead of thanking them attempts to kidnap them. After being kicked by the kite owner, Ingrid unleashed her power and freezes a tree, causing a branch to break off and fall on the kite owner, killing him. Stunned by Ingrid's powers, the sisters decide to keep it a secret and place the ribbons from the kite on their wrists, vowing to protect each other. Years later, the sisters are preparing to attending their father King Harald's 70th birthday bash. Helga introduces her date, the Duke of Weselton, to her father. Ingrid decides not to join her sisters but takes a brief moment to look before returning to her room after her loneliness causes it to snow inside. Her sisters return from the party to find Ingrid preparing to run away . After assuring Ingrid that she is not a monster and that running away won't fix anything, Gerda suggests visiting Rumplestiltskin. He suggests that they trade him their ribbons in exchange for a pair of gloves that can help suppress Ingrid's powers and an urn that can imprison her in case the gloves fail. Despite her sisters insistence that their love is stronger than any magic, Ingrid fearfully forces them to had over the ribbons.
Back in Arendelle, the Duke sees Ingrid sitting in a gazebo, but instead of waiting on Helga, he tries to seduce Ingrid, who then uses her power to push him away. When Helga arrives, he lies to her about what happened, but Helga knows that he lied and turns down his marriage proposal. As the Duke tells the two that he plans to expose Ingrid to all of Arendelle, Ingrid attempts to freeze the Duke, but he pulls Helga in front of him, causing Ingrid to freeze her instead. As a stunned Ingrid kneels by her frozen sister, Helga's body crumbles into a pile of ice shards. As Gerda shows up, she is stunned by what Ingrid did to Helga. Refusing to believe her and fearing that Ingrid has become a danger to everyone around her, Gerda takes the urn and traps a sobbing Ingrid inside. Later, Gerda goes to the Grand Pabbie and asks him to make a potion that will cause the residents of Arendelle to forget Ingrid and Helga ever existed in order to protect the future of the kingdom. He warns her that magic comes at a price but agrees to make the memory potion.
The Snow Queen has set up shop in the clock tower, and conjures up her mirror for her latest plot. At the sheriff's station, Emma tests out a spell with Elsa that they can use on The Snow Queen. Emma later visits a "Mommy & Me" class to see Mary Margaret along with Ashley and Aurora. Emma is stunned to see her mother tell the others about being a mother for the "first" time, and after Mary Margaret sees her warming Neal's bottle with her hand, she keeps Emma from holding her brother. Emma then gets a call from David saying they found The Snow Queen at the clock tower, where Emma uses the candle spell on Ingrid, creating a pair of hand cuffs. Emma then takes The Snow Queen in for questioning at the station, where, as expected, The Snow Queen is using the arrest to play mind games with her foster daughter. As David, Hook, Belle, and Elsa look at the mirror, Belle notices that the mirror is a fake, prompting David and Hook to warn Emma, and to get Gold to help them.
As the questioning continues, The Snow Queen admits to Emma that she wants her to be part of her family, but then uses mind tactics on Emma to convince her that her family do not love her, they fear her. Emma denies this to The Snow Queen, but as she pauses for a second, The Snow Queen casts a spell on a glass of water, and when she returns The Snow Queen increases the pressure on Emma, resulting in the glass of water to boil as Emma's powers are unleashed due to her fear, causing the wall in the station to blast open and The Snow Queen to escape. Emma then walks out and as David, Mary Margaret, Hook, Elsa, Gold, and Belle show up to stop her, Emma wants everyone to stay away but when Hook touches her, Emma causes the streetlight to fall on David. Emma runs away after a horrified Mary Margret looks at her with disgust. Everyone present suspects that The Snow Queen has succeeded in turning Emma against them. After Elsa and Hook are unable to find Emma, Mary Margret blames herself, stating that no one wants their family to see them as a monster. Elsa reassures a fearful Hook that Emma will be fine, but that she needs time alone to come to terms with her powers, the way she did. Meanwhile, a terrified Emma sits in her parked bug in the woods overlooking the town.
Meanwhile, Regina attempts to find out the answers in the fairytale book when Robin Hood shows up to tell her that his heart is still with Regina, but Regina tells him that he should be with Marian and wants him out of her life. Later on at Granny's, Robin spots Will, and the two make up for lost time over their lost loves as well as to patch things up between the two. Robin later returns to the vault to see Regina, and he kisses her, breaking his code to be loyal to Marian.
Finally, Gold receives a visit from The Snow Queen, who is ready to make a deal with him, as she has now figured out what his plan is. The Snow Queen knows that Gold wants to leave Storybrooke with Belle and to be free of the Dagger of Kris, while the Snow Queen wants Storybrooke all to herself, and she says that she has the secret to the missing ingredient he needs. She then asks for the ribbons, and as he gives them to her, the Snow Queen whispers the secret into his ear. Then, Mr. Gold says that he will obtain the final ingredient with great pleasure, causing the Snow Queen to stare at him with a shocked expression.