The Thug is first seen at the beginning of the film, where Penny and Bolt follow him down the street. However, the Thug notices them, and tries to ram them in his getaway car, but Bolt soon is able to knock the car off the road straight to the ground upside down. He than refuse to talk when Penny asked him where Dr. Calico is holding her father hostage, and decides to have Bolt hold the Thug directly over the bridge momentarily, before putting him back down after saying he'll talk and reveals that Calico is in Bolivia, near Lake Rogaguado. The entire event later turns out to be all an act for a fictional television series.
During filming the Thug was among Dr. Calico and his other minions. However, when Bolt's lookalike gets frighten and accidentally knocks over a fire post which sets fire to the studio. Therefore, forcing everyone on leaving. While Penny is being taken to an ambulance after she had been rescued by Bolt, they pass by the Thug who is revealed to have just barely escape the fire. He is not seen again afterwards.